Service and Support

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Technical Support

Do you have questions about a Tensitron tension meter you already own?

Please call 800.662.6513, click to complete the form below, or e-mail us at service@tensitron.com with your questions. Please provide us with your contact information as well as the instrument's model number and serial number.


Service and Support

Tensitron has designed, manufactured, and serviced our products for over 80 years. We are the experts in keeping your Tensitron instruments in top working condition at a reasonable price.

Why choose Tensitron to service your instruments?

  • Fast turnaround. Most instruments are serviced and returned within a week.
  • Specialized service. The same experienced technicians who build the instruments, service and recalibrate them.
  • Traceable. A NIST-traceable certificate is provided with each instrument.

What does service include?

  • Basic service costs $195. This includes dismantling, cleaning, rebuilding, calibrating, and certifying your meter.
  • If any additional parts, services, or documents are needed, their price will be an additional charge.

How do you send your instrument for service?

  1. Click here to download the Tensitron Service Request Form.
  2. Complete the form and include it in the box with your instrument.
  3. No RMA number is required.
  4. Send your instrument to:

Tensitron
Service Department
733 South Bowen Street
Longmont, CO 80501
USA

Questions? Contact our Service Department at service@tensitron.com, complete the form below, or phone: 800.662.6513.


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